Customs & Import Duties

All import taxes, duties and customs charges are the responsibility of the customer.

If your order requires additional charges you will be notified and required to pay these before your package clears customs.

As a provider of goods we declare the value of the package when shipped and from that point it is with your country’s customs agents to approve, delay or reject your package.

If you refuse to pay these additional charges your order will be shipped back to us and we will offer you a refund minus the cost of shipping. Only once your package has reached us can we issue a refund.